Connect company knowledge
Add the files and sources your team relies on at work.
Turn your knowledge base into a support assistant
Let support teams and customers ask setup and troubleshooting guides, then receive clear steps with a source.
Questions you can start with
- How do I fix this issue?
- What are the setup steps?
- What does this error mean?
- Where are the configuration instructions?
The answer exists, but finding it is slow
Questions repeat while solutions are scattered across guides, FAQs, and technical documents. Knoviax makes them askable from one interface.
How your team reaches the answer
Ask naturally
Write the question as you would ask a colleague, in Arabic or English.
Get the answer and source
The assistant shows its answer and supporting document so you can verify it.
Illustrative example
Get the answer and source
The assistant shows its answer and supporting document so you can verify it.
What does the account sync failure mean?
First verify the connection credentials, then retest them in settings before running the sync again.
Source:Troubleshooting guide, synchronization errors
This example is illustrative. Actual answers depend on the sources you connect.
What changes for your team?
A faster first answer
People reach the documented resolution steps directly.
More useful documentation
Existing guides become answers people can find by asking.
A reference with every answer
Users can return to the related guide or instructions.
Embeddable chat
Publish the configured assistant on your site using the existing chat widget.
Explore other use cases
Frequently asked questions
Can the assistant be embedded on our site?
Yes. The platform provides an embeddable chat widget connected to the assistant you configure.
Can the assistant call our systems?
It can use tool connectors that you configure and assign. Available actions depend on each tool's setup and permissions.
What happens when it cannot find a suitable source?
Answer quality depends on available sources. Users should review the displayed source, and the interface indicates when citations cannot be verified.
Does it work with FAQs and technical guides?
Yes. They can be added among the knowledge sources searched by the assistant.
Make company knowledge easy to ask
Connect your knowledge sources and let your team reach an answer and its source in seconds.