Legal
Terms of Service
Last updated: September 6, 2026
These terms govern your use of Knoviax's website, dashboard applications, chat widget and API.
Acceptance of terms
By creating a workspace or otherwise using the service, you agree to these terms on behalf of yourself and, if applicable, the organization you represent.
The service
Knoviax lets you build an AI assistant that answers from documents and systems you connect, using a model provider you choose, and embed it on your website or call it from your own applications.
Accounts and trial
Creating a workspace starts a 14-day free trial. Starting a trial does not require a payment method. Continuing after the trial requires selecting a plan.
Acceptable use
You will not use the service to violate applicable law, to abuse rate limits or security controls, or to process content you do not have the right to process. Model provider credentials you connect must belong to you or your organization.
Your content
You retain ownership of the documents, conversations and configuration you add to your workspace. You grant us the limited right to process that content solely to operate the service on your behalf.
Bring-your-own model keys
Charges from your chosen AI model provider are between you and that provider. We store your key encrypted and use it only to make the requests your assistant needs to answer.
Third-party connectors
If you connect your own systems as tools, you authorize the platform to call them on your assistant's behalf, subject to the audited outbound controls described in our privacy policy.
Availability
We work to keep the service available and reliable, but the service is provided without a formal uptime guarantee at this time.
Suspension and termination
We may suspend a workspace that violates these terms or presents a security risk to the platform or other tenants. You may close your workspace and request deletion at any time.
Limitation of liability
The service is provided on an 'as is' basis. To the extent permitted by law, our liability for any claim relating to the service is limited.
Changes to these terms
We may update these terms as the service evolves. Material changes will be noted on this page.
Governing law
The governing law and venue for these terms will be specified here once finalized.
Contact
Questions about these terms can be sent to our support address below.