Turn work procedures into immediate answers

An operations assistant that searches your manuals and explains the required step with its source.

Questions you can start with

  • What should I do when equipment fails?
  • What are the branch-opening steps?
  • What is the procedure for this case?
  • Who owns this step?

The right procedure should not depend on memory

When procedures are scattered across files and guides, answers vary and execution slows. Give teams one place to ask with an approved source.

How your team reaches the answer

1

Connect company knowledge

Add the files and sources your team relies on at work.

2

Ask naturally

Write the question as you would ask a colleague, in Arabic or English.

3

Get the answer and source

The assistant shows its answer and supporting document so you can verify it.

Illustrative example

Get the answer and source

The assistant shows its answer and supporting document so you can verify it.

What is the first step when a point-of-sale device fails?

Record the failure time and device number, then run the connection check described in the procedure before raising a ticket.

Source:Branch operations manual, point-of-sale failures

This example is illustrative. Actual answers depend on the sources you connect.

What changes for your team?

Central knowledge

Manuals and assigned sources come together in one access experience.

A reference for action

Teams can review the source before completing the procedure.

Faster onboarding

New team members reach the required procedure through a natural question.

Frequently asked questions

Can we connect more than one operations manual?

Yes. You can add multiple knowledge sources and assign the appropriate sources to each assistant.

Can it identify who owns a step?

It can show responsibility when that information is clearly documented in the searched source.

Can the knowledge be updated?

Yes. The platform supports re-ingesting knowledge sources according to their type and configuration.

Does the assistant execute procedures automatically?

Knowledge answers do not execute actions. Actions are available only through configured, authorized tools and may require confirmation.

Make company knowledge easy to ask

Connect your knowledge sources and let your team reach an answer and its source in seconds.